Privacy Policy
GoSolo World ("GoSolo", "we", "us", or "our") is a social travel platform where people share trip itineraries and discover travel plans worldwide. This Privacy Policy describes how we collect, use, process, and disclose your personal data when you use the GoSolo World Android mobile app or our website. For inquiries, contact: gosolo.world@gmail.com.
1. Data We Collect
| Category | What is Collected | Purpose & Legal Basis |
|---|---|---|
| Account Details | Name, email address, password (stored securely as a cryptographic hash), and optional phone number or profile avatar. If signing in with Google, we receive name, email, and profile image from Google Sign-In. | To create, authenticate, and secure your account, and display your public profile to the community. |
| Content You Post | Trips and itineraries (destinations, dates, estimated budget, notes), photos and videos you upload, stories, community posts, and comments. | To provide the core travel service: organizing itineraries, and enabling you to share them publicly or keep them private. |
| Social Activity | Likes, saves/bookmarks, copies of trips, users you follow, and the list of accounts you block (block list is stored locally on your device). | To power social interactions, prevent harassment, and recommend relevant itineraries. |
| Device Push Token | Firebase Cloud Messaging (FCM) device registration token. | To send notifications for likes, follows, comments, and trip updates. Tokens are invalidated upon logout. |
| AI Planner Inputs | Destination name, travel dates, pacing style, and budget preferences you enter into the AI trip planner. | To generate optimized day-by-day travel itineraries. |
| Technical Data | IP address, client device model, OS version, and server request logs. | App security, rate-limiting, debugging, and abuse prevention. |
The app does NOT access your device's continuous GPS background location, contacts, or microphone. It accesses your camera and photo library only when you explicitly select a photo or video to upload. The app does not collect credit card or payment information.
2. Who We Share Data With
We do not sell, rent, or trade your personal data. We share necessary data only with trusted infrastructure and service providers operating on our behalf under strict confidentiality:
- Google – Google Sign-In (secure authentication) and Firebase Cloud Messaging (push notifications).
- Cloudinary – secure media cloud storage and optimized delivery of images and videos you choose to upload.
- AI Service Providers (such as Groq, OpenAI, or Google Gemini) – receive the destination and trip preferences you input in order to generate customized travel itineraries. We do not send them your name, email, or credentials.
- Geoapify – receives the place search queries you type in order to return destination autocomplete and coordinate data.
- Amazon Web Services (AWS) – provides cloud hosting for our backend servers and encrypted database storage.
- Email Delivery Providers – used to deliver account transactional emails such as password reset verification.
Content you choose to publish as "Public" (itineraries, stories, posts, comments, display name, and avatar) is visible to other registered users and individuals with a direct share link. We may also disclose data if strictly required by applicable legal process or law enforcement.
3. Security Measures
We implement robust technical and organizational safeguards:
- All data transmissions between the Android client and servers are encrypted using modern HTTPS / TLS 1.3 encryption.
- Passwords are salted and securely hashed before storage.
- Session authentication tokens are stored using secure encrypted keystore storage on your Android device.
4. Data Retention
We keep your personal information for as long as your account remains active. When you delete your account, your profile and posted content are immediately purged from active production databases; server logs and disaster-recovery backups are permanently purged within 90 days.
5. Account & Data Deletion Rights
You have full ownership of your data and can request deletion at any time:
- In the Android App: Navigate to Profile → Settings (gear icon) → tap Delete Account.
- Via Dedicated Web Page: Visit our Account Deletion Request Portal without needing the app installed.
- By Direct Email: Email gosolo.world@gmail.com from your registered email address with the subject "Delete my GoSolo account". We will verify and process the permanent deletion within 30 days.
You may also edit or delete individual trips, posts, and comments directly in the app, or request a complete copy or correction of your data by email.
6. Children's Privacy
GoSolo World is exclusively designed and intended for individuals aged 18 and older. We do not knowingly collect personal information from children or minors under 18. If we learn that a minor has provided us with personal information, we will delete it promptly upon notification at gosolo.world@gmail.com.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal regulations. The "Last updated" date at the top indicates when revisions were made. Material changes will be communicated via in-app notification.
8. Contact Information & Developer Details
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
GoSolo World Support Team
Package Name: com.gosoloworld
Email: gosolo.world@gmail.com